Warranty Information

Products are sold in "as is" condition. Please thoroughly check the product pictures and request any additional information before you complete the purchase.

Returns
Our product return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. A mandatory restocking fee of 15% is deducted to the refund amount for any product returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure the product is well packaged to avoid shipping damages. We are not responsible for damages to the product during shipping.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Products with obvious signs of use
- Damaged items
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The customer can send the product back to our designated warehouse with the original packaging. It is the customer's responsibility to ensure the return product is well packaged to avoid shipping damages. We are not responsible for any damages incurred during the return shipping process. The order shipping charge is not refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

Shipping
To return your product, you should first obtain a return authorization email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.